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Workflow Builder

Design the processes your trust repeats every term

Most operational failure is not a lack of effort. It is a process that lives in one person's head, in one inbox, in one spreadsheet.

Building blocks

  • Triggers (date, event, assessment result or manual start)
  • Steps with a named owner
  • Conditional branches
  • Approval stages
  • Evidence requirements
  • Reminder schedules
  • Escalation rules
  • Completion criteria
  • Audit history

Example workflows

  • Annual policy review cycle
  • New staff IT onboarding
  • Leaver access removal
  • Termly digital standards review
  • Supplier renewal decision
  • Incident follow-up
  • New school onboarding into the trust
  • Recurring partner service review

Workflows are configurable capability. Nothing consequential — approval, publication, external communication — happens without an explicit human decision step.

Worked example

Agentic policy review, step by step

The assistant does the assembling. A person does the deciding.

AI-assisted draftHuman approval required

Fictional demonstration data

  1. 1Trigger: the safeguarding policy review date is 30 days away.
  2. 2The Policy Review Assistant assembles the current version, the change log and relevant guidance.
  3. 3A draft review summary is produced and clearly labelled as AI-assisted.
  4. 4The named policy owner reviews, amends or rejects the draft.
  5. 5The approver signs off the final version — a person, never the workflow.
  6. 6Schools are notified and asked to acknowledge.
  7. 7Acknowledgement is tracked and chased automatically.
  8. 8The next review date is scheduled and the audit history is closed.

See a workflow run on fictional data

The demonstration includes the policy review cycle end to end, using invented policies for Northstar Learning Trust.